Category Archives: Reputation Management

How To Handle Negativity in Social Media or Reviews


No Matter how much you try, someone is going to say something negative about your business at some point on social media or in a review. When that time arrives there are basically 3 main choices you can make in reaction to the negativity. They are Flight, Fight and Flood. In this short article we will cover each method and its best use.

How to Get Positive Reviews Online


Over 70% of online customers rely on reviews to make their decisions. Having good reviews of your business or product online could mean the difference between getting more customers wondering what went wrong this month as you pay your bills and have nothing left over.  This articles main focus will be on how to obtain new positive reviews for your company online on review sites.

How To Handle Bad Online Reviews