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How to Delete a Fake Google Review

You work very hard to maintain a good reputation online and someone comes along who has never done business with you and leaves a negative review. It can be extremely frustrating but there are some steps you can follow in an attempt to get the review removed from Google. Why Delete a Fake Google Review? Over 60 percent of consumers say they are likely to check online reviews on Google before visiting a business. That is more than any…

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How To Handle Negativity in Social Media or Reviews

No Matter how much you try, someone is going to say something negative about your business at some point on social media or in a review. When that time arrives there are basically 3 main choices you can make in reaction to the negativity. They are Flight, Fight and Flood. In this short article we will cover each method and its best use.

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How to Get Positive Reviews Online

Over 70% of online customers rely on reviews to make their decisions. Having good reviews of your business or product online could mean the difference between getting more customers wondering what went wrong this month as you pay your bills and have nothing left over.  This articles main focus will be on how to obtain new positive reviews for your company online on review sites.

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How To Handle Bad Online Reviews

Bad reviews happen. Every company will eventually have to deal with a negative review. Bad reviews can hurt you both financially and if you are a small business they can hurt emotionally. The first thing to remember is don’t take it personal because you will get defensive and cause the bad review to look even worse than it already is. A bad review does not mean you are a bad company, everyone makes mistakes or has a bad day….

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